Terms of Service

1. Introduction

Welcome to ClientComm ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the ClientComm website, mobile applications, and services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

2. Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

3. Account Registration

To use certain features of the Service, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Use of the Service

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service in any way that violates any applicable law or regulation
• Use the Service to transmit any material that is defamatory, obscene, or otherwise objectionable
• Use the Service to send unsolicited communications or advertisements
• Use the Service to impersonate any person or entity
• Interfere with or disrupt the Service or servers or networks connected to the Service
• Attempt to gain unauthorized access to any part of the Service

5. Twilio Integration

The Service integrates with Twilio to provide SMS messaging capabilities. By using the Twilio integration, you agree to comply with Twilio's Terms of Service and Acceptable Use Policy, which can be found at https://www.twilio.com/legal/tos.

You are responsible for ensuring that your use of the Twilio integration complies with all applicable laws and regulations, including those related to SMS messaging and telemarketing.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by ClientComm and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not copy, modify, create derivative works of, publicly display, publicly perform, republish, or transmit any of the material on the Service without our prior written consent.

7. User Content

You retain all rights to any content you submit, post, or display on or through the Service ("User Content"). By submitting, posting, or displaying User Content on or through the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in connection with providing the Service.

You represent and warrant that you own or have the necessary rights to all User Content you submit and that such User Content does not violate any third party's intellectual property rights or other rights.

8. Privacy

Our Privacy Policy, available at /privacy, describes how we collect, use, and share information about you when you use the Service. By using the Service, you agree to the collection, use, and sharing of your information as described in the Privacy Policy.

9. Subscription and Billing

Some features of the Service require a subscription. By subscribing to the Service, you agree to pay the subscription fees as described on the Service. Subscription fees are non-refundable except as required by law or as expressly stated in these Terms.

We may change the subscription fees at any time, but any changes will not apply to your current subscription period. We will provide you with notice of any fee changes before they take effect.

10. Termination

We may terminate or suspend your account and access to the Service at any time, without prior notice or liability, for any reason, including if you breach these Terms.

You may terminate your account at any time by contacting us at support@clientcomm.ai. Upon termination, your right to use the Service will immediately cease.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

12. Limitation of Liability

IN NO EVENT WILL WE, OUR AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

13. Indemnification

You agree to indemnify, defend, and hold harmless ClientComm and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service.

14. Governing Law

These Terms and your use of the Service will be governed by and construed in accordance with the laws of the State of California, without giving effect to any choice or conflict of law provision or rule.

15. Changes to Terms

We may revise these Terms at any time by posting the revised Terms on the Service. Your continued use of the Service after the posting of revised Terms means that you accept and agree to the revised Terms.

16. Contact Us

If you have any questions about these Terms, please contact us at legal@clientcomm.ai.